EMAIL
Business License:
sanmateocompliance@hdlgov.com

Transient Occupancy Tax: sanmateoTOT@hdlgov.com
PHONE
(650) 443-9056
OFFICE HOURS
Monday-Friday
8:00 a.m. - 5:00 p.m.
ADDRESS
City of San Mateo
Processing Center
8839 N. Cedar Ave. #212
FRESNO, CA 93730-1832
Welcome to the online access portal! We are pleased to offer our visitors access to government services online, 24 hours a day, 7 days a week.

We strive to deliver powerful e-government services and provide valuable information about our community while making your interactions with us more efficient, convenient, and interactive.

Please be advised: The State has mandated certain notices that may affect your business. You may review the notices at: Statebusinessnotices.hdlgov.com

To get started, please select one of the service portals below:
 BUSINESS TAX COMPLIANCE

Please proceed to the Business Tax Compliance portal in order to perform any of the following functions:

  • Pay a Balance Due
If you need further assistance, you are welcome to contact us at sanmateocompliance@hdlgov.com or by phone at (650) 443-9056.



 STR REGISTRATION

Please proceed to the STR Registration portal in order to perform any of the following functions:

  • Submit a STR Registration Application
  • STR Registration FAQs
  • Renew your STR Registration
  • Pay an existing balance for my STR Registration
  • Report a problem
If you need further assistance, you are welcome to contact us at sanmateoTOT@hdlgov.com or by phone at (650) 443-9056.



 TOT PORTAL

Please proceed to the TOT portal in order to perform any of the following functions:

  • File and Pay TOT
  • Pay an outstanding balance for TOT
  • Create or sign in to account profile
  • Report a problem
  • Respond to a notice of non-compliance
If you need further assistance, you are welcome to contact us at sanmateoTOT@hdlgov.com or by phone at (650) 443-9056.